Steve Coogan plays Tommy Saxondale: an ex-roadie with anger management issues and a pest-control business. Tommy is a little arrogant, a little egotistical and feels the world owes him more respect than it typically shows him. He has an assistant named Raymond who lives in a spare room in Tommy's house, a live-in girlfriend named Magz who owns a T-shirt business, and a receptionist named Vicky who has a tendency to drive him up the wall.

A hapless parole officer is framed for murder by a crooked police chief. To prove his innocence he must entice his former clients away from the law abiding lives they are now living to recover the evidence that will save him.

The everyday lives of working-class residents of Albert Square, a traditional Victorian square of terrace houses surrounding a park in the East End of London's Walford borough.