Newly-discovered facts, court records and speculation are used to elaborate the true love story and murder mystery of the most notorious unsolved murder case in New York history.

A rush-hour fender-bender on New York City's crowded FDR Drive, under most circumstances, wouldn't set off a chain reaction that could decimate two people's lives. But on this day, at this time, a minor collision will turn two complete strangers into vicious adversaries. Their means of destroying each other might be different, but their goals, ultimately, will be the same: Each will systematically try to dismantle the other's life in a reckless effort to reclaim something he has lost.

Book superstore magnate, Joe Fox and independent book shop owner, Kathleen Kelly fall in love in the anonymity of the Internet—both blissfully unaware that he's trying to put her out of business.

The events of a crisis hotline business on one crazy night during the Christmas holidays.

When Sam Baldwin's wife dies, he is left to bring up his eight-year-old son Jonah alone, and decides to move to Seattle to make a new start. On Christmas Eve, Jonah rings a radio phone-in with his Christmas wish to find a new wife for his dad. Meanwhile in Baltimore, journalist Annie Reed, who is having doubts about her own relationship, is listening in.