An emotional thrill ride through the day-to-day chaos of the city's most explosive hospital and the courageous team of doctors who hold it together. They will tackle unique new cases inspired by topical events, forging fiery relationships in the pulse-pounding pandemonium of the emergency room.

Fred Claus and Santa Claus have been estranged brothers for many years. Now Fred must reconcile his differences with his brother whom he believes overshadows him. When an efficiency expert assesses the workings at the North Pole and threatens to shut Santa down, Fred must help his brother to save Christmas.