Now that Santa and Mrs. Claus have the North Pole running smoothly, the Counsel of Legendary Figures has called an emergency meeting on Christmas Eve! The evil Jack Frost has been making trouble, looking to take over the holiday! So he launches a plan to sabotage the toy factory and compel Scott to invoke the little-known Escape Clause and wish he'd never become Santa.

The series follows the ventures of a Missing Persons Unit of the FBI in New York City.

A Las Vegas team of forensic investigators are trained to solve criminal cases by scouring the crime scene, collecting irrefutable evidence and finding the missing pieces that solve the mystery.