A successful writer of children's books, Stephen Lewis is confronted with the unthinkable—he loses his only child, four-year-old Kate, in a supermarket. In one horrifying moment that replays itself over the years that follow, Stephen realises his daughter is gone. Kate's absence sets Stephen and his wife on diverging paths as both struggle with an all-consuming grief.

The story of a double-glazing showroom in Essex in the 80s, led by charismatic Vincent Swan, and his unscrupulous sales team, Brian Fitzpatrick and Martin Lavender.

Locked in a basement during the summer riots of 2012, a WPC and the young tearaway she's arrested have to learn to trust each other and find a common bond.