The series follows the ventures of a Missing Persons Unit of the FBI in New York City.

When Tangie, a teddy bear goes into the Smile-erator on his head, his smile is put on upside down, causing him to end up on the bargain bin on Christmas Eve with other misfit toys, then onto Winkle's Emporium, a discount store. There, Tangie does his level best over the coming year to become a part of some family. He spends his time in Winkle's front window with Jack, a Jack-in-the-box with claustrophobia and Bird, a cuckoo clock bird with agorophobia.

Life’s good for deliveryman Doug Heffernan, until his newly widowed father-in-law, Arthur, moves in with him and his wife Carrie. Doug is no longer the king of his domain, and instead of having a big screen television in his recently renovated basement, he now has a crazy old man.

Life’s good for deliveryman Doug Heffernan, until his newly widowed father-in-law, Arthur, moves in with him and his wife Carrie. Doug is no longer the king of his domain, and instead of having a big screen television in his recently renovated basement, he now has a crazy old man.

In cases ripped from the headlines, police investigate serious and often deadly crimes, weighing the evidence and questioning the suspects until someone is taken into custody. The district attorney's office then builds a case to convict the perpetrator by proving the person guilty beyond a reasonable doubt. Working together, these expert teams navigate all sides of the complex criminal justice system to make New York a safer place.