Hard-working bakery owner Kate Holiday, has more cookie orders than she has time to fill this holiday season, and when her boyfriend suddenly breaks up with her, any shred of Christmas joy she was hanging onto, immediately disappears. After Kate hangs the last ornament on the tree and goes to bed, she awakens the next morning to a little bit of Christmas magic. She gets the surprise of her life when Chip, a handsome soldier who may or may not be the Nutcracker Prince from Tchaikovsky’s “The Nutcracker,” appears in her living room.

Raymond "Red" Reddington, one of the FBI's most wanted fugitives, surrenders in person at FBI Headquarters in Washington, D.C. He claims that he and the FBI have the same interests: bringing down dangerous criminals and terrorists. In the last two decades, he's made a list of criminals and terrorists that matter the most but the FBI cannot find because it does not know they exist. Reddington calls this "The Blacklist". Reddington will co-operate, but insists that he will speak only to Elizabeth Keen, a rookie FBI profiler.