Jennifer and Meg Swift are two sisters who are very close despite living far apart. Jennifer is in Salt Lake City, running a successful restaurant she started with her late husband and raising her teenaged son Simon, Meg stayed in their hometown of Hazelwood, helping their parents run the local bakery.

Kallie thinks she's cursed by Christmas. For the past 5 years, something bad has happened every Christmas season. One day she finds The Santa Box on her doorstep. Inside is a note that changes how Kallie feels about Christmas forever.