Georgia is an ambitious young woman and the manager of the high-end hotel, which attracts guests of all kinds—including heartbroken singles, an infamous pop star, and a European ex-prince who recently abdicated his throne — all looking to escape from their everyday lives and come to the hotel as a sanctuary during the holiday season. Georgia’s work and personal life become entangled when she is caught between the charming hotel chef Luke and the sophisticated ex-prince staying at the hotel, Prince Raymond. The storylines of Georgia and the hotel’s eclectic guests twist, turn, and come together, as they unexpectedly find friendship, love, and inspiration.

Foul-mouthed, chirp-serving, mother-loving, fan favourite character, Shoresy, joins the Sudbury Bulldogs of the Northern Ontario Senior Hockey Organization (The NOSHO) on a quest to never lose again.